Payment Terms & Conditions

Credit & Debit Card

We accept all Credit & Debit cards issued by all the banks in the United Arab Emirates  and across the GCC region. By providing us with your Credit or Debit card details you authorize us to charge your Credit or Debit Card for the entire amount of your purchases on the Website.

All your transactions online are protected & secured by SSL (secure socket layer) technology from Shopify.com. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.

Our Website does not store Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry date on any of its servers and only collects in a session while making a transaction. The said information may however be stored by Risk Management / Fraud Management Systems of banks/payment gateways with authority to do so. Risk Management / Fraud Management Systems are used for ensuring that payment card frauds are kept to a minimum and all necessary information regarding payment cards is secure for you, us, and the payment card industry.

Cash on Delivery

Cash on delivery is permitted for Orders of up to AED 5,000. An additional handling fee of AED 12 is payable for all cash payments to cover the cost to us of providing this service. This will be payable on delivery of your Order to our courier partner and will be added to your Order total.

Orders

When you place an Order with us, then subject to your rights to cancel or return the items, you commit to buy the items described in that Order, at the price indicated including any delivery fees, cash handling fees, where applicable. Orders are subject to our acceptance, which we may withhold in our sole discretion including for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Items in your Website basket are not reserved until your Order is paid for. Where you elect to pay for your Order via cash on delivery, we will contact you to re-confirm the Order prior to dispatch. If we cannot reach you, we may cancel your Order. The Website may contain or provide information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be available immediately upon Order placement. Unfortunately, we cannot guarantee that an item stated to be available will actually be available right away, as inventory can change significantly throughout the day. In rare cases, a product may be available when you place an Order but sold out by the time we process the Order. Should this happen, we will notify you. Receipt of your Order will be acknowledged by email. However, the Order is only confirmed when you receive a notification from us confirming dispatch of the relevant item(s). No party other than us has the authority to confirm acceptance of the Order. The Order once confirmed is deemed concluded in Dubai, United Arab Emirates.

Promotional Codes and Discount Schemes

Promotional codes are valid only in accordance with their terms, until the date stated, can be used only once, are not redeemable for cash and cannot be used in conjunction with any other offer, sale, promotion.

Product Liability

By placing an Order through our Website, you acknowledge and agree that full liability for the products rests with the manufacturer and that we carry no product liability for those items saved as described in the Returns section in relation to returning the products and refunding the price paid (where applicable).