Sophie la Girafe Babycare AE is a dedicated online store providing the exclusive Sophie la Girafe Babycare product line in the UAE and GCC region. Our website, www.sophielagirafebabycareae.com, is owned and operated by MIRABI LLC-FZ, the exclusive distributor of Sophie la Girafe Babycare products in the United Arab Emirates, Oman, Kuwait, Qatar, Bahrain, and Saudi Arabia.

When you buy from Sophie La Girafe Babycare AE, you are guaranteed authentic Sophie la Girafe Babycare products directly from the exclusive distributor. We offer a range of high-quality baby care products, secure payment options, and reliable delivery services within the UAE. Our customer-centric policies ensure a smooth shopping experience, with easy returns and exchanges. We have partnered with other businesses to stock Sophie La Girafe Babycare products across the region. Please check our stockist list where else you can buy from.

We offer a wide range of Sophie la Girafe Babycare products including, but not limited to, baby skincare, bath products, lotions, shampoos, and other essential baby care items. All our products are designed with the utmost care and are made from safe, natural ingredients to ensure the well-being of your baby.

To place an order, simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

We offer standard shipping, which takes 1-3 business days. Orders placed by 3 p.m. Gulf Standard Time will be processed the next business day. Shipping is free for purchases over AED 200; otherwise, a delivery charge of AED 35 applies. Remote area shipping will be delivered between 5-7 business days.

Yes, currently we ship to the United Arab Emirates, Bahrain, Oman, Kuwait and Qatar.

At this time, we can only ship to one address per order. To ship items to multiple addresses, please create a separate order for each address.

We accept all major credit and debit cards issued by banks in the UAE and GCC. We also offer cash on delivery for orders up to AED 5,000, with an additional handling fee of AED 12.

Yes, your transactions are protected by SSL technology. We do not store your credit/debit card details on our servers.

We offer a 'no questions asked' return policy. You can return items within 7 days of receiving your order for any reason.

To return an item, you can:

1. Contact us at 600 522 527 to arrange collection (a collection fee may apply).
2. Email our Customer Care team at hello@sophielagirafebabycareae.com
3. Ship the item to Leopards Courier & Freight Services LLC, Lombardia Compound - warehouse No 5, Al Qusais Industrial Area 4, Dubai, UAE (shipping costs may apply).

If you receive a damaged or incorrect item, please return it within 7 days for a full refund, including original delivery charges. Contact 600 522 527 to arrange the return.

To ensure a fair shopping experience for all our customers, we reserve the right to monitor returns and to refuse orders from customers with excessive returns levels. However, this policy is not intended to affect any consumer rights that you may have under UAE law. Your satisfaction is our priority, and we strive to make your shopping experience as smooth as possible.

Click on the 'Register' link at the top of our website and fill in your details. Once registered, you can track orders and manage your account information.

We collect and use your information to process orders, provide customer service, and improve your shopping experience. Please refer to our Privacy & Cookie Policy for more details.

Enter your promotional code at checkout. Please note that promotional codes are valid only according to their terms, are not redeemable for cash, and cannot be combined with other offers.

You can contact us by phone at 600 522 527, or by email at hello@sophielagirafebabycareae.com. We are here to assist you with any questions or concerns.